Display based on the Specified Commercial Transactions Act (Japan)
Distributor
Co., Ltd. GY Development
representative
CEO Kim Soo-Ruen
location
Busanjin-gu, Jungang-daero 668, A1 Plaza, No. 1211 (Postal Code: 47296)
668, Jungang-daero, Busanjin-gu, Busan, Republic of Korea 1211 ( 47296 )
Customer Center
help@micane-jp.com
Business hours
10:00~18:00 (Excluding weekends and holidays)
*For inquiries received outside of business hours, we will respond on the next business day.
email address
help@micane-jp.com
telephone number
092-577-0023
Payment Method
・Credit cards: VISA, MASTER, AMEX, JCB, Union Pay
・Convenience store payment: 7Eleven, LAWSON, FamilyMart, MINISTOP, SEICO MART
・Easy payment: RPay, AmazonPay, D barai, AU Pay, MerPay
postage
1,000 yen (※ Additional shipping fees may apply to remote islands and some areas.)
Payment Deadline
・Credit card/Easy payment: within 2 days of order date
・Convenience store payment: within 3 days of the order date
Shipping time
After confirming your payment information, your order will be shipped within 3-5 business days.
Delivery time is approximately 3-14 business days from the date of shipment, depending on the destination and customs clearance status.
Exchange/Return/Cancellation
We are very sorry, but we do not accept cancellations, refunds, or exchanges due to customer convenience. We ask for your understanding and cooperation in carefully considering your purchase before placing an order.
・Exchanges/returns are only possible within 3 days of receiving the product due to defects/incorrect delivery.
We will only bear the cost if the product is missing.
*In the event of a product defect or some products not being received, please attach photos of all products that have been received.
- If more than two months have passed since your order, we cannot offer refunds or exchanges.
- If you purchase from a retailer other than the official store, we cannot guarantee the quality and we cannot accept exchanges or returns.
Service interruption
・For some reason, a system malfunction may occur that prevents you from using the service properly.
・In such cases, it may take some time for the system to restore.
Other sales conditions
Delivery is limited to addresses within Japan.
